4) If the start or end of the deadline falls on a Saturday, Sunday or a public holiday, the start or end of the deadline shall be postponed to the following working day.

(5) Shipment shall be made exclusively to the countries specified in the shipping information and using the delivery methods specified in the shipping information.

(6) The delivery is subject to the reservation of proper self-delivery.
Further information can be found in the GTC.
 

4. Costs incurred

(1) The price quoted is the total price including costs for packaging material and plus shipping costs. The sales tax is 7% for works of art that are handmade. For all other goods on offer it is 19%. Temporary special offers or discounts are shown as such in the presentation of the individual goods on the website.

(2) The delivery and shipping costs are invoiced in addition to the total price of the respective goods. The respective shipping costs can be found in the shipping information.

(3) Otherwise, the customer shall not incur any additional costs when ordering by means of distance communication.

Further information on prices and shipping can be found in the GTC.

5. Payment Information

(1) The customer can make payment in advance/bank transfer or PayPal.

(2) When paying by prepayment/bank transfer or PayPal, the customer will not incur any additional costs.
Further information on the payment modalities can be found in the GTC and under payment methods.

6. Right of Withdrawal for Consumers and Sample Withdrawal Form

A) Right of Withdrawal for Consumers for Distance Contracts/Contracts concluded in the Online Shop

Consumers - i.e. any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to their commercial nor their independent professional activity - can revoke their contractual declaration in the case of paid contracts under the following conditions:

In the case of a contract for one or more goods that can be sent by parcel post, which reach the consumer in a single delivery, which are delivered separately or which are delivered to the consumer in several partial shipments or pieces:

Cancellation Policy

Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. Excluded from the right of withdrawal are original works that have already been shipped and commissioned works. Further information in this regard can be found under shipping information[/shipping information].

The withdrawal period is fourteen days from the day on which the customer or a third party named by the customer, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must send an e-mail to ... by means of a clear declaration of your decision to withdraw from this contract. The attached model withdrawal form can be used for this purpose, but is not mandatory.

In order to comply with the withdrawal period, it is sufficient that the notification of the exercise of the right of withdrawal is sent before the expiry of the withdrawal period.
 

Consequences of Withdrawal

If the contract is revoked, all payments received, including delivery costs (with the exception of additional costs resulting from the fact that a type of delivery other than the cheapest standard delivery offered was chosen), will be refunded immediately and at the latest within fourteen days from the day on which the notification of revocation of this contract was received. The same payment method chosen for the original transaction will be used for this repayment. Unless expressly agreed otherwise with the customer, no fees will be charged for this repayment.

Repayment may be refused until the goods have been received back or until proof of return has been provided.
The goods must be returned or handed over immediately and in any case within fourteen days at the latest from the day on which the revocation of this contract comes into effect. The deadline is met if you send back the goods before the period of

fourteen days has expired.

The customer shall bear the direct costs of returning the goods.

The customer shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
 
 

Exclusion of the Right of Withdrawal

There is no right of withdrawal for contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. The same applies to original works that are already being shipped and to participation in workshops

B) Sample Withdrawal Form

SAMPLE WITHDRAWAL FORM
(If the contract is to be revoked, please fill out this form and send it to the following e-mail address: info@paintofharmony.com
 
- To 
- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
 
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date(s)
_______________
(*) Delete as appropriate.
 

7. Warrany

The customer is entitled to a statutory warranty right, which is modified in accordance with §§ 8, 9 of the GTC. Further details on the warranty can be found in the GTC.

B. Further Customer Information on the Electronic Conclusion of Contracts

The following information does not constitute contractual terms; these can be found in the GTC.

1. How does the Online Contract Conclusion work?

When the customer has found a product in the webshop that meets their requirements and is on the page with the detailed description of the desired product, they click on the "Add to shopping cart" button. Here the customer can also enter the quantity of the item to be purchased in the field to the left of the "Add to shopping cart" button.

As soon as the products have been placed in the shopping cart, the customer receives a message indicating which product they have just placed in the shopping cart. This notice also contains a link that takes the customer directly to the shopping cart. Alternatively, the customer can click on the shopping cart symbol at the top right of the online store to access the overview in the shopping cart. There, the products can be removed from the shopping cart or their quantity can be changed.If the customer wishes to remove an item from the shopping cart, they click on the "X" button in the shopping cart overview, which stands for remove, and the item is automatically deleted. Alternatively, the customer can enter the number "0" in the "Quantity" field and then click on the "Update" button to remove the item from the shopping cart.

By clicking on the "Checkout" button, the order process for the items in the shopping cart can be initiated immediately. After clicking the "Checkout" button, a page opens where you can either activate the customer data you have already entered or register as a new customer. However, it is also possible to order as a guest without creating a customer account.

As a new customer, you can enter your e-mail address and a personal password under "Create new customer account" to register as a customer. Then check the "Data protection" box and click on the "Create new customer account" button. Using the e-mail address and password entered during registration, orders can be placed in future without having to re-enter the address.

If you wish to place an order without registering, click on the button "Continue to checkout without customer account? Click here". The customer is then forwarded directly to the checkout and can enter the address data, telephone number and e-mail address within the three-stage checkout.

If registration has already taken place, the e-mail address and the corresponding password can be entered in the fields provided. Confirm under the "Log in" button.

After registering as a new customer or logging in as a customer, the customer can access their personal customer area "My account". From there, they can manage their orders and data or go back to the shopping cart by clicking on the shopping cart symbol at the top right of the online store. In the shopping cart, the customer can change the number of items again if necessary.In addition to the selected products, the shopping cart also displays the subtotal and total of the current selection. *

If the customer clicks on the "Checkout" button in the shopping cart, they are taken to the first page of the three-stage checkout ("1 Personal data"), where they can specify the shipping options or the billing and delivery address.As a newly registered customer and if an order is placed "as a guest" without a customer account, the address data must now be entered.As a registered customer who has already entered their shipping address (e.g. when making their first purchase) in the "My account" customer account, the address entered in the customer account is saved. It is possible to enter an alternative billing or delivery address at any time in the customer login via the "Change address" button.

After the billing and delivery address has been entered or checked, comments on the order can be made in the field of the same name at the bottom of the same page. Then click on the "Go to next step" button. The customer is taken to the second page of the three-step checkout ("2 Payment method"). The desired payment method can be selected here.
In the next step, click on the "Continue to step 3" button and the customer will be taken to the third page of the three-step checkout ("3 Confirm").This page provides a detailed overview of the billing details, the payment method and the billing or delivery address. The customer can also view the detailed cancellation policy and the General Terms and Conditions at this point.

The customer should read the withdrawal policy and the General Terms and Conditions carefully and then click on the input field "With your order you agree to our General Terms and Conditions and withdrawal policy" by ticking the corresponding input field. The order can only be continued if the customer confirms that he has taken note of the right of withdrawal and accepts the validity of the General Terms and Conditions.

Immediately below the input field mentioned above, an overview will appear showing the details of the order again.Please check all details carefully. The shipping address, the billing details, the payment method, the delivery and billing address and the products in the shopping cart can be changed or corrected via the "Edit" text link. Furthermore, the data entered during the order process can be edited using the online store's "Back" function.

If all details are correct, click on the "Buy now" button to complete the entire order process.

Receipt of the order will be confirmed to the customer immediately by e-mail.

Further information can also be found in the GTC.

2. Storage of the Contract Text and Access for the Customer

The order data is saved and sent to the customer by e-mail in the confirmation of receipt. The customer will receive the GTC by e-mail at the latest after conclusion of the contract.

3. Input Errors

The entries can be corrected at any time during the order process by returning to the previous input screen via the corresponding button and then making the corresponding change. The desired number of items can be changed by the customer changing the number in the "Quantity" field in the shopping cart.The changes are applied by clicking on the "Update" button. The delivery address, the billing address, the payment method and the products in the shopping cart can be changed or corrected if necessary by returning to the shopping cart or going back through the individual steps (1. personal data, 2. payment method) within the order process.

The entire order process can be canceled at any time by closing the Internet browser.

4. Contract Language

It is possible to conclude contracts in German and English.