Shipping Information
I am looking forward to sending out some of my artwork. It really means a lot to me when my work adorns your walls and contributes to an atmosphere of home.
Which countries are delievered to?
To the countries listed.
Who delivers the Artworks?
The artworks are shipped and delivered by DHL.
Shipping Time
Worldwide shipping.
Please allow 3-5 days processing time for each order. The delivery period begins after the end of the processing time.
The delivery period for deliveries within Germany is 1-2 days.
When paying by prepayment/bank transfer or PayPal, the processing time begins one day after the payment order has been made. For all other payment methods, the period begins one day after the order is placed.
For deliveries outside Germany, the following delivery periods apply:
If the start or end of the deadline falls on a Saturday, Sunday or a public holiday, the start or end of the deadline shall be postponed to the following working day.
However, the shipping times depend on the carrier. If a package is late or delayed, I sincerely apologize on behalf of the shipping company.
Delivery is subject to proper self-delivery.
Further information can be found in the GTC.
Shipping Costs
The prices for shipping costs apply at this time only for the shipment of original works. Packaging and materials are already included in the price of the goods. In addition to the stated prices for the goods, a flat-rate shipping fee will be charged for delivery. Each package is shipped insured. The costs for the insurance are already included in the product prize. The shipping costs are displayed in the shopping cart during the order process. Here is a list of the current shipping costs:
Free Worldwide Shipping!
Customs Charges
Please note that the prices on the website do not include import tax, duty or customs charges and I am not responsible for any additional charges that your local government may levy on delivery. When importing to non-EU countries, buyers are responsible for paying import tax, duty and customs charges where applicable. Please check with your local customs office to find out what and how much you may be charged.
Return (Withdrawal)
In the event of exercising the right of withdrawal, the buyer shall bear the direct costs of returning the goods.
Commissioned works, original works and participation in workshops are excluded from the right of return. Participation in workshops cannot be canceled, as the place can unfortunately no longer be allocated elsewhere. However, if a package containing an original work is lost, please send an e-mail to info@paintofharmony.com. As all packages are sent insured, there is the possibility of a refund of the amount paid.